Chief Bill Boyd
-
Customer Service
Social media & the fire service from people who get it. Let Chief Bill Boyd guide you & your department into a brave new world.
A series of videos to lead fire chiefs and others through the world of social media and emergency management.
Read More » -
Customer Service
Guest column: Does ICS stand for 'Information Communications Standstill'?
Giving the PIO authority to release timely information in a crisis.
Read More »