Glenn Beck
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Fighting back: MSNBC host Ed Schultz takes on those willing to cut firefighter pensions.
Also a look at the Glenn Beck firefighter pension pyramid.
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Customer Service
Lessons from South Fulton: Avoid making a bad situation worse. Have a plan to respond when your reputation is on the line.
Have you thought about how your department would handle suddenly being under the national or international spotlight with its reputation…
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A better (but not good) answer to the Tennessee pay to spray fiasco. Plus, Dave becomes a critic of The Fire Critic.
My FireEMSBlogs.com brother gets it wrong.
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