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Communications failure: Wounded PA cop calls for help but dispatch doesn’t answer

Tyler123b1 Productions posting of radio traffic provided by Broadcastify

Watch WPVI-TV story

(Special thanks to the many readers who sent this story to STATter911.com.)

Folcroft, Pennsylvania Officer Christopher Dorman is expected to be released from the hospital today (Monday) after being shot seven times, including in the face, early Friday morning. Officer Dorman is doing well enough he sent out a video from his hospital bed (see below).

When Officer Dorman tried to call via the radio saying, “I’m shot in the face! I’m shot in the face! I’m shot! I’m shot! I’m shot!”, the Delaware County dispatch center did not hear him (listen above starting at about the 1:00 point).

The problem is reported to be a technical glitch that caused a computer to reboot. Luckily, Sgt. William Bair was able to receive Officer Dorman’s urgent transmission. Bair told WPVI-TV that the computer problem lasted six minutes and that the same thing occurred Saturday night impacting another community within the county.

It doesn’t take much imagination to see the problems this type of failure could cause for firefighters.

Jeff Chirico, WPVI-TV:

“He was running, talking and he got in my car, and I tried to call radio room, which didn’t happen,” said Bair.

Bair’s calls to dispatch also went unanswered. 

Click here if the video above fails to play

Delaware County officials say a technical glitch caused a computer to reboot, leaving dispatchers unaware an officer had been shot and unable to coordinate an appropriate response.

County Council issued a statement saying it, “has directed the department of emergency services to investigate all emergency communications systems utilized during the incident.”

County officials declined to speak on camera to Action News about either incident.

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