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911 must be better than a telemarketing call center – A STATter911 op-ed
Florida tragedy highlights what ails 911 nationwide
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Watch: Florida fire chief defends captain first on the scene of controversial fatal fire
Polk County press conference did not provide a lot of clarity. 911 changes protocols.
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An Oklahoma City dispatcher shows us how the job should be done
Multi-tasking call-taker/dispatcher wakes up elderly disabled woman to get her out of burning home
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News report: Incident commander on Snapchat despite woman still trapped in Florida home
Polk County woman was still on phone with 911 when firefighters arrived
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